Zoho CRM
This cloud CRM is a powerhouse. Zoho CRM unifies multi-channel communications, so you have access to reliable customer information, and can track deals and nurture relationships. With a customisable interface that gives you quick access to your essential features, it provides support that helps your business grow, and will grow with you. From personalized interactions to efficient support services, we help you create memorable customer journeys. Utilize advanced CRM tools, AI-driven analytics, and multi-channel support to meet and exceed customer expectations.
SELL SMARTER, BETTER, FASTER
Zoho CRM helps organizations to build excellent customer relationships by gaining full control of their customer management journey. Bring the best out of your customer-facing teams with excellent workflows, comprehensive analytics, robust automation, and more.
What is Zoho CRM?
Lead scoring, artificial intelligence, client relationship management, powerful communications integration… and it’s accessible anywhere, on any device and any browser. Because it’s a cloud CRM, there are no maintenance or upkeep costs, and you can scale it up or down as necessary.
Feature-rich
Zoho CRM offers a wide range of features to help businesses manage their customer relationships and sales processes effectively.
Cloud-based Solution
Zoho CRM is a cloud-based solution, which means businesses can access it from anywhere, anytime, on any device.
Seamless Integration
Zoho CRM integrates with other Zoho applications such as Zoho Books, Desk, and Campaigns, making it easy for businesses to manage their customer data and sales processes across different applications.
Why choose Zoho CRM?
Affordable Pricing
Zoho CRM’s pricing makes Zoho one of the most affordable CRM solutions in the market. Enquire with A-Z Cloud to find out more.
Seamless Integration
Zoho CRM integrates with other Zoho applications such as Zoho Books, Desk, and Campaigns, making it easy for businesses to manage their customer data and sales processes across different applications.
Optimized Workflows
Create optimized workflows that help you reduce manual data entry, automate routine sales, marketing, and support functions, eliminate redundancies, and speed up your overall process.
More function includes:
- Lead Management
- Deal Management
- Contact Management
- Workflow Automation
Build Great Customer
Partnerships with Zoho CRM
01.
Journey Orchestration
Create personalized customer journeys with Command Center to provide customers a seamless brand experience.
02.
Process Management
Define your sales process for your whole team to follow.
03.
Sales Process Builder
Bring your offline sales processes into your CRM and make sure all your sales reps follow it at every turn.
04.
Processing Rules
Set up a basic rule in your CRM. Assign leads to the right sales rep, approve discounts, and validate sales data based on your criteria.
01.
Review Process
Get clean data in your CRM.
02.
Omnichannel
Monitor your client visit via email, telephone, social and customer portals etc. whether they are browsing your website, reading an email, or talking about your brand on social media.
03.
Analytics
Measure the performance of every sales activity, and break quotas down into achievable targets. Measure the performance of every sales activity, and break quotas down into achievable targets with Zoho CRM’s reports, analytics, and forecasts.
04.
Sales Enablement
Generate price quotes, and access sales scripts. Permit your customers, vendors, and partners to view, add, or edit information through portals from within your CRM saving your team time and effort.
Performance Management
Forecasting
Predict future sales and measure them against current sales.
Territory Management
Group customers according to criteria and assign the right sales reps. Exceed quotas with region-wide sales insights.
Gamification
Encourage your team to exceed sales quotas by awarding badges and trophies when tasks are completed.
Additional features of Zoho CRM
Mobile apps
Be better informed, stay connected to clients and colleagues, and react to fast-moving changes wherever you are.
Integrations
Integration with third-party applications you use every day, like Google Drive, DocuSign, MailChimp, LinkedIn Sales Navigator, Google Ads, and more
Customer Segmentation:
Segment your contacts and target them with personalized campaigns to improve engagement, retention, and ROI on marketing campaigns.
Google Ads Integration
Compare your Google Ad campaigns against sales to monitor your spending and determine which campaigns are working and which are not.
Global Selling
Provide multi-language and multi-currency support to your team so you can sell to customers around the world.
Team Collaboration
Create groups, tag other reps, share sales updates anywhere with sales collaboration.
Marketing Automation
Get your marketing and sales teams on the same page. Generate new leads, execute targeted email marketing campaigns, and compare ad spending to sales revenue with the Google Ads integration.
Lead Nurturing
Feeds your lead with relevant content at every stage of your funnel.
Event Management
Have an easy communication with event attendees, send invites to your contacts or leads, and connect with new leads that you have collected from the event with Zoho CRM
Predictive Sales and Intelligence
Fetch the information you want, take notes, predict the future of a sale, detect anomalies, automate tasks, and more with Zia. An AI assistant included in Zoho CRM who can help you manage your CRM data
Our Amazing Partners
We collaborate with leading software providers to deliver top-notch customer experience solutions:
