Microsoft Dynamics 365 Business Central

Dynamics 365 Business Central is an ERP solution aimed for growing small and medium-sized businesses. With seamless Office 365 and Power Platform integration, you can complete tasks with familiar tools, and stay productive while on the go.

It is a comprehensive, user-friendly, and scalable cloud-based business management solution that integrates your finances, sales, services, and operations. It also allows you to streamline your processes, improve your customer interactions, and make better-informed decisions

Project Management

With real-time data available, your projects will stay on track through regular monitoring of progress. Remain within your project’s budget with advanced reporting capabilities.

Financial Management

Dynamics 365 Business Central is, at its core, a financial management software solution, making it easy to connect financial transactions and information smoothly across affiliate companies and multi-site and international deployments. Suite includes Cash Book, Consolidation, Credit Control, Fixed Assets, General Ledger, Inter-company Trading, Liquidity, Multi-Dimensional Analysis, Purchase Ledger, and Sales Ledger.


Experience accelerated growth in closer rates and repeat sales by empowering the sales team to build better customer relationships. Build an automated platform that encompasses your entire sales pipeline so that you have a complete overview and context. Give your team intelligent workflows and features like AI-led lead prioritization and smart nudges.


Optimize manufacturing capability with improved visibility into inventory, order demands, and market disruptions. Use AI and predictive analytics to align your production with existing conditions to reduce the risk of shortage or excess. Improve workforce productivity by regularly inspecting for repairs with sensor data intelligence.

Human Resources

Redefine HR programs and processes like payroll management, leave reporting and talent acquisition to offer enhanced employee experience. Eliminate complexity and achieve accuracy in administrative tasks by automating workflows, and guiding HR professionals to the next best action, thereby increasing productivity and building an efficient HR practice.

Simplify Chain

Simplify your planning, movement, storage, and distribution of stock tasks by leveraging data analytics to optimize the supply chain. Manage sales orders, purchases, and inventory monitoring across multiple locations. Use sensor data intelligence to identify issues and fix them to avoid process breaks.

Improve your Customer’s Experience

Effectively assign resources and resolve cases with a full overview of workloads and employee skills. Identify opportunities for cross-selling throughout the sales cycle by keeping a close eye on customer interactions.

Office 365 Integration

Improve productivity with integrated Office 365 features including Microsoft Teams, Exchange Calendars, and Microsoft Project.

Encore knows the rest of the Dynamics 365 platform, Office 365, Power Platform, and the Microsoft Cloud — allowing you to make sure everything is perfectly integrated.

Do Business Wherever You Are

With cloud deployment, Dynamics 365 Business Central makes remote work easier, more reliable, and more secure. So, your team can maintain productivity even when they are away from the office.

Why Microsoft Dynamics 365 Business Central?

Connect your business.

Automatically pull systems and processes together to manage financials, sales, service, and operations. Connect with 3rdparty applications like payroll, banking, CRM, or industry-specific systems.


Get an end-to-end view of your business.

Centralize data from finance, sales, service, and operations to get an accurate view of your business. Real-time data updates help you spot trends, prevent issues, and deliver great customer experiences.

Tailor to your needs

Customize applications to support your unique business needs. Rearrange fields, rename groups, and reposition elements using a simple drag-and-drop interface.

Work where your business takes you.

Desktop, laptop, tablet, or phone you get the same powerful capabilities and rich functionality Get one experience that’s consistent and secure across Windows, iOS, and Android.

Guide employees to optimal outcomes.

Predict when and what to replenish with built-in intelligence, sales forecasts, and dynamically updated inventory levels. Get recommendations on when to pay vendors to use vendor discounts or avoid overdue penalties. Manage budgets and monitor progress with real-time data on available resources.

Sell smarter and improve customer service.

Focus on the right opportunities and track ongoing sales performance using custom dashboards and multidimensional reports. Gain a comprehensive overview of service tasks, workloads, and employee skills to effectively assign resources, accelerate case resolution, and better serv. customers.

Automate and secure business processes.

Streamline business processes with easy-to-create workflows. Track cash flow and secure purchasing, credit authorization, and vendor payment processes. Ensure compliance with audit trials and enterprise-level security.

Add industry or business extensions.

Extend Dynamics 365 Business Central to fit industry or business needs with integrated add-on apps. Connect to data sources and services like Excel files, SharePoint lists and CRM records with Microsoft Power Apps.

Manage quote to cash, all within Outlook.

Create quotes, process orders, and submit invoices without leaving Outlook. Access live data directly from Microsoft Excel to update items, sales orders, and purchase orders. Customize outgoing documents such as quotes and invoices in Microsoft Word.

Be ready for growth.

Start with what you need and grow at your own pace to run your business securely in the trusted Microsoft cloud. Easily manage growth using adaptable business applications, and a scalable database.

Our Dynamics 365 Business Central team consists of experienced product and industry experts. We have a long history of successful implementations in a wide variety of situations.

We have a very strong track record with operations (jobs, inventory, assembly) in the professional services, heavy equipment, distribution, education, and manufacturing industries.

  • Expertise in delivering remote as well as on-site Microsoft Dynamics training, implementations, upgrades, and support.
  • Experience and success with multi-site and global deployments.
  • Strong history of resurrecting implementations that were mismanaged by other partners.